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Genesys GCX-GCD

GCX-GCD

Exam Code: GCX-GCD

Exam Name: Genesys Cloud CX: Developer Certification

Updated: Sep 06, 2026

Q&A Number: 78 Q&As

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About Genesys GCX-GCD Exam dumps / Bootcamp

Preparing for the Genesys Cloud CX: Developer Certification exam while juggling a full-time job is not easy, and most candidates simply do not have months to spare. Dumpkiller built its GCX-GCD practice questions for exactly that situation — 78 focused questions that make every study hour in 2026 count.

Genesys GCX-GCD Exam Overview:

Certification Vendor:Genesys
Exam Name:Genesys Cloud CX: Developer Certification Exam
Exam Number:GCX-GCD
Certificate Validity Period:2 years
Related Certifications:Genesys Cloud CX: Architect Certification
Genesys Cloud CX: Administrator Certification
Exam Format:Multiple Select, True/False, Multiple Choice
Exam Duration:120 minutes
Available Languages:English
Passing Score:65%
Exam Price:$580 USD
Real Exam Qty:55
Recommended Training:Genesys Cloud API Fundamentals Course
Genesys Cloud CX Developer Learning Path
Exam Registration:Register via Kryterion Webassessor
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored or onsite testing center
Pre Condition:Basic knowledge of Genesys Cloud CX platform, familiarity with REST APIs, JSON, and software development concepts; no mandatory prerequisite exams
Official Syllabus URL:https://www.genesys.com/en-us/training-certification/certification/cloud-cx-developer

Genesys GCX-GCD Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Genesys Cloud CX APIs & Development50%- Authentication, OAuth, authorization and resource access
- Analytics, reporting, data retrieval and web services
- API design, usage best practices, limits and optimization
- Conversations, users, notifications, chat and media APIs
- SDK usage, custom integration and application development
Topic 2: Genesys Cloud CX Platform & Administration25%- Architect, scripting, QM, WFM and outbound dialing basics
- Roles, permissions, divisions and access control
- Platform architecture, organizations, regions and data models
- ACD, routing, supervisor tools and user management
Topic 3: Platform Implementation & Collaboration25%- Feature deployment, environment setup and integration basics
- Recording management, storage and retrieval options
- Collaborate, Communicate and configuration settings

Your GCX-GCD Exam Questions, Answered

What is the GCX-GCD exam all about?

The Genesys Cloud CX: Developer Certification exam (code: GCX-GCD) is the official Genesys exam that leads to the Genesys Cloud CX: Developer Certification certification. It sits at the Professional level of the Genesys certification track. It is also connected with related credentials such as Genesys Cloud CX: Administrator Certification, Genesys Cloud CX: Architect Certification. Passing it proves to employers that your skills have been validated by Genesys itself, which is why the GCX-GCD credential keeps showing up in job postings.

How many questions are in the GCX-GCD exam, and how long does it take?

The Genesys Cloud CX: Developer Certification exam gives you 120 minutes to work through 55. Pacing matters more than most candidates expect, so before exam day, run at least one full timed session in the Dumpkiller test engine to learn how long you can afford per question. If an item stalls you, flag it and move on — coming back later beats burning five minutes on a single question.

What score do I need to pass the GCX-GCD exam, and how much does it cost?

The passing score for the Genesys Cloud CX: Developer Certification exam is 65%, and the official registration fee is $580 USD. Remember that a failed attempt means paying that fee in full again, so a timed self-assessment with Dumpkiller practice questions about a week before your exam date is a cheap way to confirm you are scoring comfortably above 65%.

Are there any prerequisites for the GCX-GCD exam?

According to Genesys, the following applies: Basic knowledge of Genesys Cloud CX platform, familiarity with REST APIs, JSON, and software development concepts; no mandatory prerequisite exams. Certification policies do change from time to time, so confirm the latest requirements on the official exam page at https://www.genesys.com/en-us/training-certification/certification/cloud-cx-developer before you register.

How do I register for the GCX-GCD exam?

You can book your Genesys Cloud CX: Developer Certification exam through the official channels below:

Depending on availability in your region, the exam is delivered as Online proctored or onsite testing center.

What official training does Genesys recommend for the GCX-GCD exam?

Genesys lists the following training options for Genesys Cloud CX: Developer Certification candidates:

Official courses build a solid foundation, and pairing them with the 78 practice questions from Dumpkiller shows you how ready you really are before you spend money on the exam itself.

Can I try the GCX-GCD practice questions before buying?

Yes. Dumpkiller offers a free GCX-GCD PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your Genesys Cloud CX: Developer Certification material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.

What happens if I do not pass the GCX-GCD exam, and how is my order delivered?

If you take the corresponding GCX-GCD exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.

What topics are covered in the GCX-GCD exam?

The official Genesys Cloud CX: Developer Certification syllabus is organized into 3 main domains. The first three are Genesys Cloud CX APIs & Development (50%), Platform Implementation & Collaboration (25%), and Genesys Cloud CX Platform & Administration (25%). For the full domain-by-domain breakdown, see the complete Exam Topics outline above.

Genesys Cloud CX: Developer Certification Sample Questions:

Question 1

Which ACD routing method routes an interaction to the next available agent?

A. Preferred Agent
B. Standard ACD
C. BullseyeACD
D. Disregard Skills. Next Agent


Question 2

Which identifier do you need to provide in the missing section to use the following GET method?
https://api.{{environment}}/api/v2/flows/{___}

A. promptld
B. ivrld
C. scheduleGroupld
D. flowld


Question 3

Which of the following statements are true? (Choose two.)

A. Genesys Cloud CX maintains the recordings and the metadata indefinitely.
B. Genesys Cloud CX allows cloud storage using integration.
C. Genesys Cloud CX allows recording downloads using Platform Recording APIs.
D. Genesys Cloud CX does not allow integrations for cloud storage.


Question 4

The response to the first call of https://api/v2/conversations/{conversationld}/recordings includes mediaUri in its JSON body with the response code of 202.

A. True
B. False


Question 5

You can schedule a callback using a POST request to /api/v2/conversations/callbacks. The only required parameters when creating a callback are "callback number" and either "queueld" or "routingData".
What is the difference between "queueld" and "routingData"?

A. routingData can be used for basic ACD routing to a queue and queueld can be used for more advanced routing settings.
B. queueld can be used for basic ACD routing to a queue, and routingData can be used for more advanced routing settings.
C. queueld can set a list of phone numbers for the callback but not if routingData is used.
D. routingData can set the callbackScheduiedTime but not it queueld is used.


Solutions:

Question 1
Answer: B
Question 2
Answer: D
Question 3
Answer: B,C
Question 4
Answer: B
Question 5
Answer: B

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