EXIN EX0-103

Failing the EXIN ISO/IEC 20000 Foundation exam means paying the registration fee all over again. A set of 116 updated EX0-103 practice questions from Dumpkiller costs far less than a retake — a smart investment for 2026 candidates.

EXIN EX0-103 Exam Overview:

EXIN EX0-103 Exam Syllabus Topics:

EXIN ISO/IEC 20000 Foundation: Common Questions From Candidates

What is the EXIN ISO/IEC 20000 Foundation certification exam?

The EXIN ISO/IEC 20000 Foundation exam (code: EX0-103) is the official EXIN exam that leads to the EXIN ISO/IEC 20000 Foundation certification. It sits at the Foundation level of the EXIN certification track. It is also connected with related credentials such as EXIN IT Service Management Foundation based on ISO/IEC 20000:2018. Passing it proves to employers that your skills have been validated by EXIN itself, which is why the EX0-103 credential keeps showing up in job postings.

How many questions are in the EX0-103 exam, and how long does it take?

The EXIN ISO/IEC 20000 Foundation exam gives you 60 minutes to work through 40. Pacing matters more than most candidates expect, so before exam day, run at least one full timed session in the Dumpkiller test engine to learn how long you can afford per question. If an item stalls you, flag it and move on — coming back later beats burning five minutes on a single question.

What score do I need to pass the EX0-103 exam, and how much does it cost?

The passing score for the EXIN ISO/IEC 20000 Foundation exam is 65%, and the official registration fee is Varies by exam provider and region. Remember that a failed attempt means paying that fee in full again, so a timed self-assessment with Dumpkiller practice questions about a week before your exam date is a cheap way to confirm you are scoring comfortably above 65%.

Are there any prerequisites for the EX0-103 exam?

According to EXIN, the following applies: No mandatory prerequisites. Basic knowledge of IT Service Management is recommended.. Certification policies do change from time to time, so confirm the latest requirements on the official exam page at https://www.exin.com/business-service-management/exin-it-service-management-based-on-iso-iec-20000/exin-it-service-management-foundation-based-on-iso-iec-200002018 before you register.

How do I register for the EX0-103 exam?

You can book your EXIN ISO/IEC 20000 Foundation exam through the official channels below:

• EXIN Official Examination Registration

Depending on availability in your region, the exam is delivered as Online proctored exam or onsite exam through EXIN accredited examination providers.

What official training does EXIN recommend for the EX0-103 exam?

EXIN lists the following training options for EXIN ISO/IEC 20000 Foundation candidates:

• EXIN Accredited Training Providers

Official courses build a solid foundation, and pairing them with the 116 practice questions from Dumpkiller shows you how ready you really are before you spend money on the exam itself.

Can I try the EX0-103 practice questions before buying?

Yes. Dumpkiller offers a free EX0-103 PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your EXIN ISO/IEC 20000 Foundation material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.

What happens if I do not pass the EX0-103 exam, and how is my order delivered?

If you take the corresponding EX0-103 exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.

What topics are covered in the EX0-103 exam?

The official EXIN ISO/IEC 20000 Foundation syllabus is organized into 3 main domains. The first three are Introduction to IT Service Management, The Service Management System (SMS), and Operation of the Service Management System. For the full domain-by-domain breakdown, see the complete Exam Topics outline above.