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IBM C2180-188

C2180-188

Exam Code: C2180-188

Exam Name: IBM WebSphere Lombardi Edition V7.2, BPM Program Management

Updated: Oct 08, 2026

Q&A Number: 38 Q&As

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IBM C2180-188 Exam Syllabus Topics:

SectionObjectives
Topic 1: Deployment and Continuous Improvement- Solution rollout and optimization
  • 1. Performance measurement and KPI evaluation
    • 2. Continuous process improvement and governance
      Topic 2: Project Planning and Delivery- Planning and execution
      • 1. Scope, schedule, and resource management
        • 2. Risk, issue, and dependency management
          Topic 3: BPM Strategy and Program Management- Business Process Management principles
          • 1. Business value and objectives of BPM initiatives
            • 2. Program manager roles and responsibilities
              Topic 4: Governance and Organization- Program governance
              • 1. Governance models and decision processes
                • 2. Stakeholder identification and communication
                  Topic 5: Requirements and Solution Management- Business requirements management
                  • 1. Validation through stakeholder collaboration
                    • 2. Process discovery and modeling

                      IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

                      Question #1
                      What are the three interfaces provided by the Process Designer?

                      A. Designer, Optimizer, Inspector
                      B. Process Portal, Optimizer, Inspector
                      C. Designer, Optimizer, Coach Designer
                      D. Process Portal, Optimizer, Coach Designer


                      Question #2
                      The BPM Program Manager, Process Owner, and Lead Developer are collaborating to define the theme and assign user stories for the next iteration. The team is planning the 7th of 15 iterations in the Release Plan for Release One. The Program Manager displays a Team Velocity chart showing that the Development team has shown significant growth in story points accepted from iterations 1 to 4 and has been leveling off to roughly 200 story points in iterations 5 and 6.
                      Given there are 9 iterations remaining in the release plan, the Process Owner immediately recognizes there is room for roughly 1800 story points in the remaining time for Release One. However, the backlog contains 2400 story points marked as "high" priority and another 1200 story points marked as "medium" priority. The Process Owner asks to reduce the points assessed to the high priority user stories to bring the total points down to roughly 1800 so as to make them fit in the remaining time. The Program Manager agrees.
                      What is wrong with this scenario?

                      A. Process Owner forgot to include a risk factor of 1.4 that should be applied to 1800 resulting in roughly 2500 story points (1.4 x 1800 = 2520) remaining in the Release. No action should be taken.
                      B. Both "high" and "medium" priority stories should be included in the Release Plan meaning all user story points should be reduced by 50% to get all high/medium priority stories to fit in 1800 points remaining (2400+1200 = 3600 : 3600/2 = 1800).
                      C. This is a conversation for a Release Planning meeting and not during Iteration Planning.
                      D. Team Velocity is fixed and changing the method of estimating story points mid-way through a release will not increase the scope of work that can be completed.


                      Question #3
                      A program manager is helping an organization optimize their BPM development practices. After talking with the development leads of a number of projects, the program manager suspects that there is a lot of duplication of effort between the projects. What is the first thing the program manager should recommend to reduce this duplication of efforts?

                      A. Create a common taxonomy of BPM projects.
                      B. Create an enterprise model.
                      C. Create a centralized repository for all BPM artifacts.
                      D. Create a catalog of service interfaces.


                      Question #4
                      A BPM program manager uses an agile playback methodology. Which one of the following is a bad practice for playback?

                      A. Having the Process Owner lead the playback.
                      B. Having SMEs perform activities in the process portal.
                      C. Demonstrating the flow with powerpoint and screenshots.
                      D. Scheduling playbacks every four to six weeks.


                      Solutions:

                      Question #1
                      Correct Answer: A
                      Question #2
                      Correct Answer: D
                      Question #3
                      Correct Answer: A
                      Question #4
                      Correct Answer: C

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