Microsoft 70-685

Failing the Microsoft Pro: Windows 7, Enterprise Desktop Support Technician exam means paying the registration fee all over again. A set of 191 updated 70-685 practice questions from Dumpkiller costs far less than a retake — a smart investment for 2026 candidates.

Microsoft 70-685 Exam Overview:

Microsoft 70-685 Exam Syllabus Topics:

Your 70-685 Exam Questions, Answered

What is the 70-685 exam all about?

The Microsoft Pro: Windows 7, Enterprise Desktop Support Technician exam (code: 70-685) is the official Microsoft exam that leads to the MCITP: Enterprise Desktop Support Technician 7 certification. It sits at the Professional level of the Microsoft certification track. It is also connected with related credentials such as MCTS: Windows 7, Configuring. Passing it proves to employers that your skills have been validated by Microsoft itself, which is why the 70-685 credential keeps showing up in job postings.

How many questions are in the 70-685 exam, and how long does it take?

The Microsoft Pro: Windows 7, Enterprise Desktop Support Technician exam gives you 150 minutes to work through 40-60. Pacing matters more than most candidates expect, so before exam day, run at least one full timed session in the Dumpkiller test engine to learn how long you can afford per question. If an item stalls you, flag it and move on — coming back later beats burning five minutes on a single question.

What score do I need to pass the 70-685 exam, and how much does it cost?

The passing score for the Microsoft Pro: Windows 7, Enterprise Desktop Support Technician exam is 700 / 70%, and the official registration fee is $165 USD. Remember that a failed attempt means paying that fee in full again, so a timed self-assessment with Dumpkiller practice questions about a week before your exam date is a cheap way to confirm you are scoring comfortably above 700 / 70%.

Are there any prerequisites for the 70-685 exam?

According to Microsoft, the following applies: Recommended: Exam 70-680 (TS: Windows 7, Configuring); 1+ year of desktop support experience in enterprise environments. Certification policies do change from time to time, so confirm the latest requirements on the official exam page at https://learn.microsoft.com/en-us/previous-versions//gg697604(v=technet.10) before you register.

How do I register for the 70-685 exam?

You can book your Microsoft Pro: Windows 7, Enterprise Desktop Support Technician exam through the official channels below:

• Microsoft Exam Registration
• Pearson VUE Scheduling

Depending on availability in your region, the exam is delivered as Onsite at Pearson VUE authorized centers; Online proctored exam (when available).

What official training does Microsoft recommend for the 70-685 exam?

Microsoft lists the following training options for Microsoft Pro: Windows 7, Enterprise Desktop Support Technician candidates:

• Microsoft Official Training Course 6292A
• Microsoft Learning Resources

Official courses build a solid foundation, and pairing them with the 191 practice questions from Dumpkiller shows you how ready you really are before you spend money on the exam itself.

Can I try the 70-685 practice questions before buying?

Yes. Dumpkiller offers a free 70-685 PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your Microsoft Pro: Windows 7, Enterprise Desktop Support Technician material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.

What happens if I do not pass the 70-685 exam, and how is my order delivered?

If you take the corresponding 70-685 exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.

What topics are covered in the 70-685 exam?

The official Microsoft Pro: Windows 7, Enterprise Desktop Support Technician syllabus is organized into 5 main domains. The first three are Managing and Maintaining Systems That Run Windows 7 Client (21%), Identifying Cause of and Resolving Desktop Application Issues (20%), and Identifying Cause of and Resolving Networking Issues (23%). For the full domain-by-domain breakdown, see the complete Exam Topics outline above.

Microsoft Pro: Windows 7, Enterprise Desktop Support Technician Sample Questions:

Question 1

HOTSPOT
A company has computers that run Windows 7 Enterprise. The company has one wireless network named Domain Network, and another wireless network named Internet Network. Both networks are available in all areas of the building.
A user's computer automatically connects to Domain Network when it is powered on, but the user wants to connect to Internet Network automatically. Because the user connects to Domain Network occasionally, the network must still be available.
You need to configure the computer to connect to the Internet Network wireless network automatically when the computer powers on.
From the Manage Wireless Networks window, what should you select? To answer, select the appropriate setting or settings in the work area.

Question 2

DRAG DROP
A company has computers that run Windows 7 Enterprise.
A 500-GB hard disk has a single volume and 450-GB of free space. You attempt to reduce the size of the volume but the operation fails due to physical disk errors on the hard disk.
Which two actions should you perform in sequence? (To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)

You need to ensure the computer has a hard disk without physical disk errors and containing all existing data.

Question 3

DRAG DROP
A company has computers running Windows 7 Enterprise in an Active Directory Domain Services (AD DS)
environment.
A user reports that a computer is experiencing intermittent performance issues.
You need to generate a report that outlines system resources and running processes. The report must contain suggestions to maximize performance.
Which two actions should you perform in sequence? (To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)

Question 4

All client computers on your company network run Windows 7 and are members of an Active Directory
Domain Services domain.
A network administrator changes the IP address of a file server.
Employees are unable to connect to the file server.
You need to ensure that the employees are able to connect to the file server immediately.
What should you do?

A. Run a remote Windows PowerShell script to run the netstat command on each computer.
B. Update the Hosts file on the file server with the new IP address.
C. Run a remote Windows PowerShell script to flush the DNS resolver cache on each computer.
D. Instruct the employees to run the ipconfig /renew command.

Question 5

A Windows 7 client computer named PCO1 has intermittent performance issues.
Each time a performance issue occurs, an associated event log entry is written to the Application event log.
You need to ensure that a Windows 7 administrative computer named PC02 receives the event log entries
from PCO1.
What should you do? (Choose all that apply.)

A. Run the winrmquickconfig command on PCO1 and PC02. Run the wecutil qc command on PC02.
B. Run the winrmquickconfig command on PCO1 only. Run the wecutil qc command on PC02.
C. Add the PCO1 computer account to the local Administrators group on PC02.
D. Create a new event subscription on PC02.
E. Create a new event subscription on PCO1.
F. Add the PC02 computer account to the local Administrators group on PCO1.

Solutions: