From a free demo to 365 days of free updates and a conditional money-back guarantee, Dumpkiller covers every stage of your Cisco Implementing Cisco Collaboration Devices (CICD) preparation. Start with the 240 210-060 practice questions today and make 2026 the year you get certified.
Cisco 210-060 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Implementing Cisco Collaboration Devices (CICD) |
| Exam Number: | 210-060 |
| Exam Price: | USD 150 |
| Related Certifications: | CCNA Collaboration |
| Exam Duration: | 90 minutes |
| Passing Score: | Variable (Cisco did not publish a fixed passing score) |
| Certificate Validity Period: | 3 years (while certification track was active) |
| Available Languages: | English, Japanese |
| Exam Format: | Drag and Drop, Multiple Choice, Multiple Response, Simulation, Simlet, Testlet |
| Real Exam Qty: | 55-65 |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Pearson VUE authorized testing centers. |
| Pre Condition: | No formal prerequisites. Cisco recommended basic IP networking knowledge and familiarity with collaboration technologies. |
| Official Syllabus URL: | https://learningnetwork.cisco.com/s/article/implementing-cisco-collaboration-devices-210-060 |
Cisco 210-060 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configure Voice Messaging and Presence | 27% | - Presence Services
|
| Topic 2: Maintain Cisco Unified Communications System | 10% | - System Maintenance
|
| Topic 3: Provide End User Support | 24% | - Collaboration Services Support
|
| Topic 4: Provision End Users and Associated Devices | 24% | - User and Device Management
|
| Topic 5: Describe the Characteristics of a Cisco Unified Communications Solution | 15% | - Voice and Video Fundamentals
|
Cisco Implementing Cisco Collaboration Devices (CICD): Common Questions From Candidates
What is the Cisco Implementing Cisco Collaboration Devices (CICD) certification exam?
The Cisco Implementing Cisco Collaboration Devices (CICD) exam (code: 210-060) is the official Cisco exam that leads to the CCNA Collaboration certification. It sits at the Associate level of the Cisco certification track. It is also connected with related credentials such as CCNA Collaboration. Passing it proves to employers that your skills have been validated by Cisco itself, which is why the 210-060 credential keeps showing up in job postings.
How many questions are in the 210-060 exam, and how long does it take?
The Cisco Implementing Cisco Collaboration Devices (CICD) exam gives you 90 minutes to work through 55-65. Pacing matters more than most candidates expect, so before exam day, run at least one full timed session in the Dumpkiller test engine to learn how long you can afford per question. If an item stalls you, flag it and move on — coming back later beats burning five minutes on a single question.
What score do I need to pass the 210-060 exam, and how much does it cost?
The passing score for the Cisco Implementing Cisco Collaboration Devices (CICD) exam is Variable (Cisco did not publish a fixed passing score), and the official registration fee is USD 150. Remember that a failed attempt means paying that fee in full again, so a timed self-assessment with Dumpkiller practice questions about a week before your exam date is a cheap way to confirm you are scoring comfortably above Variable (Cisco did not publish a fixed passing score).
Are there any prerequisites for the 210-060 exam?
According to Cisco, the following applies: No formal prerequisites. Cisco recommended basic IP networking knowledge and familiarity with collaboration technologies.. Certification policies do change from time to time, so confirm the latest requirements on the official exam page at https://learningnetwork.cisco.com/s/article/implementing-cisco-collaboration-devices-210-060 before you register.
Can I try the 210-060 practice questions before buying?
Yes. Dumpkiller offers a free 210-060 PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your Cisco Implementing Cisco Collaboration Devices (CICD) material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.
What happens if I do not pass the 210-060 exam, and how is my order delivered?
If you take the corresponding 210-060 exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.
What topics are covered in the 210-060 exam?
The official Cisco Implementing Cisco Collaboration Devices (CICD) syllabus is organized into 5 main domains. The first three are Maintain Cisco Unified Communications System (10%), Provision End Users and Associated Devices (24%), and Configure Voice Messaging and Presence (27%). For the full domain-by-domain breakdown, see the complete Exam Topics outline above.
Cisco Implementing Cisco Collaboration Devices (CICD) Sample Questions:
Question 1
An engineer is using Cisco Jabber instant messages are transported through which protocol?
A. H.323
B. SIP
C. XMPP
D. SCCP
Question 2
An IT administrator is having issues with registering an 7900 series IP phone. The admin cannot review phone settings because they are locked. Which sequence allows the administrator to unlock the settings?
A. *#
B. #**
C. **#
D. *#*
Question 3
Two users have IP phones running SCCP phone loads. Which purpose does the SCCP protocol serve during the call?
A. passing call setup and teardown messages between the two phones
B. digitizing, sampling, and transmitting one user's analog voice to the Cisco Unified Communications Manager subscriber
C. digitizing, sampling, and transmitting one user's analog voice to the other user's IP phone
D. passing call setup and teardown messages between the IP phone and the Cisco Unified Communications Manager subscriber
Question 4
Which default user account is created by Cisco Unity Connection without a voice mailbox?
A. administrator
B. undeliverable messages
C. operator
D. technician
Question 5
Which transport layer protocol is used when a Cisco Unified Presence client is searching for a contact in directory?
A. IMAP
B. TCP
C. HTTP
D. UDP
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: A | Question 5 Answer: B |


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