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Novell 50-658 Exam Overview:
| Certification Vendor: | Novell |
|---|---|
| Exam Name: | Service and Support |
| Exam Number: | 50-658 |
| Available Languages: | French, Portuguese, German, Japanese, Spanish, English |
| Passing Score: | 70% |
| Exam Format: | Multiple-choice questions (MCQ), Computer-based exam |
| Exam Duration: | 90 minutes |
| Related Certifications: | Novell Certified Engineer (CNE) Novell Certified Linux Engineer (CLE) Novell Certified Professional (NCP) |
| Exam Price: | USD 150 (varies by region) |
| Certificate Validity Period: | Typically 2-3 years (Novell certification validity; may vary by program era) |
| Real Exam Qty: | 130-180 (commonly reported ~174) |
| Recommended Training: | Enterprise Support and Administration Learning Resources Novell Official Training (historical Novell courses) |
| Exam Registration: | Novell Official Certification Information Pearson VUE Novell Certification Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Computer-based exam delivered via Pearson VUE testing centers (onsite or authorized proctored locations). |
| Pre Condition: | No strict prerequisites formally required; typically intended for candidates with foundational Novell networking or system administration knowledge. |
| Official Syllabus URL: | https://www.novell.com |
Novell 50-658 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: General Troubleshooting and Support Skills | - Problem Diagnosis
|
| Topic 2: Client and Systems Management | - Endpoint Management
|
| Topic 3: Security and Access Management | - Access control systems
|
| Topic 4: Novell Enterprise Products Support | - Infrastructure Services
|
| Topic 5: Messaging and Collaboration | - GroupWise Support
|
Your 50-658 Exam Questions, Answered
What is the 50-658 exam all about?
The Novell Service and support exam (code: 50-658) is the official Novell exam that leads to the Novell Certified Professional (historical Novell certification track) certification. It sits at the Professional level of the Novell certification track. It is also connected with related credentials such as Novell Certified Engineer (CNE), Novell Certified Linux Engineer (CLE), Novell Certified Professional (NCP). Passing it proves to employers that your skills have been validated by Novell itself, which is why the 50-658 credential keeps showing up in job postings.
How many questions are in the 50-658 exam, and how long does it take?
The Novell Service and support exam gives you 90 minutes to work through 130-180 (commonly reported ~174). Pacing matters more than most candidates expect, so before exam day, run at least one full timed session in the Dumpkiller test engine to learn how long you can afford per question. If an item stalls you, flag it and move on — coming back later beats burning five minutes on a single question.
What score do I need to pass the 50-658 exam, and how much does it cost?
The passing score for the Novell Service and support exam is 70%, and the official registration fee is USD 150 (varies by region). Remember that a failed attempt means paying that fee in full again, so a timed self-assessment with Dumpkiller practice questions about a week before your exam date is a cheap way to confirm you are scoring comfortably above 70%.
Are there any prerequisites for the 50-658 exam?
According to Novell, the following applies: No strict prerequisites formally required; typically intended for candidates with foundational Novell networking or system administration knowledge.. Certification policies do change from time to time, so confirm the latest requirements on the official exam page at https://www.novell.com before you register.
How do I register for the 50-658 exam?
You can book your Novell Service and support exam through the official channels below:
Depending on availability in your region, the exam is delivered as Computer-based exam delivered via Pearson VUE testing centers (onsite or authorized proctored locations)..
What official training does Novell recommend for the 50-658 exam?
Novell lists the following training options for Novell Service and support candidates:
- Novell Official Training (historical Novell courses)
- Enterprise Support and Administration Learning Resources
Official courses build a solid foundation, and pairing them with the 174 practice questions from Dumpkiller shows you how ready you really are before you spend money on the exam itself.
Can I try the 50-658 practice questions before buying?
Yes. Dumpkiller offers a free 50-658 PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your Novell Service and support material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.
What happens if I do not pass the 50-658 exam, and how is my order delivered?
If you take the corresponding 50-658 exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.
What topics are covered in the 50-658 exam?
The official Novell Service and support syllabus is organized into 5 main domains. The first three are Messaging and Collaboration, Novell Enterprise Products Support, and General Troubleshooting and Support Skills. For the full domain-by-domain breakdown, see the complete Exam Topics outline above.
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