SHRM SHRM-SCP

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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

Question #1
Six months later, the employee is still a challenge. He/she will improve just enough to avoid discipline and seems to be on his/her best behavior around the supervisor, but one team member is reporting "mean" behavior-passive aggressive comments, scof fs and eye rolls, and whispering with other employees. The complainant is shy but well respected and normally has a great attitude. The supervisor doesn't feel a direct conversation between the two will help the situation. What should the next course of action be for the supervisor?

A. Separate the two employees physically. Move their desks, and make it so that none of their work assignments are dependent upon each other.
B. Pull the of fending employee aside privately and explain what has been reported. Inform him/her that bullying is not tolerated in the workplace.
C. Move forward with a disciplinary action for the of fending employee as this is bullying behavior.
D. Keep a watchful eye on the situation. Check in frequently with the employee who feels targeted and ask the employee to keep a log of each incident.

Question #2
A company in a competitive industry starts a two-year integration strategy aimed at being an innovator in a particular area. The chief human resource officer is asked to lead the project team and deliver within a required timeline. What advantage does Agile have over Lean Six Sigma in this situation?

A. Agile has many small projects: Lean has one project at a time.
B. Agile focuses on customer satisfaction Lean is focused on customer value by eliminating waste.
C. Agile demonstrates progress and getting it done. Lean focuses on validated learning.
D. Agile is flexible and adaptable. Lean is structured and measured in pace.

Question #3
What could be the biggest advantage of having a remote workforce from a human resource perspective?

A. No commute for remote employees, resulting in fewer emissions for the environment
B. Lower overhead costs-less of the space and equipment required
C. Better overall work-life balance for remote employees, resulting in higher morale and moresuccessful recruitment efforts
D. No need for child care for remote employees

Question #4
What types of human resource metrics would you calculate to quantify the severity of the issue?

A. Retention rate
B. Performance and potential
C. Time since last promotion
D. Turnover rate

Question #5
Which documentation strengthens a claim of harassment against an employer?

A. Location where the harassment occurred
B. Instances of retaliatory behavior
C. Names of witnesses to the harassment
D. Details of the harassment type

Solutions: