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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Account and Contact Management | - Contact assignment and relationship handling - Account hierarchy and master data |
| Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
| Fine Tuning & Administration | - Business roles and access control - Workflow and rules for automation |
| Integration & Data Migration | - Data migration templates and mapping - Integration with backend systems |
| Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Reporting & Analytics | - Analytics work center design - Dashboards and key figures |
| Quotations and Order Management | - Order management basics - Sales quote processing |
| Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Question #1
How can you give a business user access to a work center view?
There are 2 correct answers to this question.
Response:
A. Assign the business user to the territory structure.
B. Create a business role that has access to the work center view and assign it to the business user.
C. Copy the access rights from a business user who already has access to the work center view
D. Use business scoping to activate the work center containing the view
Question #2
Which of the following results are possible for the external Available-to-Promise (ATP) check in sales quotes?
There are 3 correct answers to this question.
Response:
A. External procurement
B. Late delivery or insufficient quantity
C. Binding confirmation
D. Full delivery on requested date
E. No confirmation
Question #3
Your test tenants have been upgraded. Your production tenants will be upgraded in two weeks. Which activities should you NOT perform during these two weeks?
There are 2 correct answers to this question.
Response:
A. Update fine tuning.
B. Apply SDK solution.
C. Request new tenants.
D. Update the business configuration.
Question #4
For which of the following business objects is external pricing supported?
There are 2 correct answers to this question.
Response:
A. Leads
B. Quotes
C. Activites
D. Orders
Question #5
A Bill of Material was triggered from SAP Hybris Cloud for Customer using the Request External Pricing option. Where can the pricing and quantity be edited?
Please choose the correct answer.
Response:
A. In the quotation header
B. In the child item only
C. In the parent item only
D. In both the parent item and the child item
Solutions:
| Question #1 Correct Answer: C,D | Question #2 Correct Answer: B,D,E | Question #3 Correct Answer: B,C | Question #4 Correct Answer: B,D | Question #5 Correct Answer: C |


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