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Nortel 920-537 Exam Overview:
| Certification Vendor: | Nortel Networks |
|---|---|
| Exam Name: | CVoIP MG 15K Operations, Maintenance and Configuration |
| Exam Number: | 920-537 |
| Exam Price: | Retired, original ~$125 USD |
| Real Exam Qty: | 50 - 55 |
| Passing Score: | 70% - 75% |
| Available Languages: | English |
| Certificate Validity Period: | 2 years (before retirement) |
| Related Certifications: | Nortel Media Gateway Certification Nortel Carrier VoIP Specialist |
| Exam Format: | Multiple Choice, Scenario-Based |
| Exam Duration: | 90 minutes |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored at authorized test centers (before retirement) |
| Pre Condition: | Basic knowledge of VoIP, PSTN, and Nortel CVoIP systems; relevant field experience recommended |
Nortel 920-537 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting & Fault Resolution | 20% | - Call failures and media issues - Performance and capacity optimization - Signaling and protocol debugging |
| Security & Management | 10% | - Access control and user management - Logging and auditing |
| Initial Configuration & Provisioning | 25% | - System setup and IP connectivity - Trunk groups, endpoints, and call routing - Signaling gateway configuration |
| MG 15000 System Overview & Architecture | 20% | - Signaling and media protocols (SIP, H.248, MGCP) - Hardware components and chassis structure - CVoIP software architecture and release versions |
| Operations & Routine Maintenance | 25% | - System monitoring and alarm management - Backup and restore procedures - Software upgrades and patches |
What Candidates Ask About the Nortel 920-537 Exam
Can you give me an overview of the 920-537 exam?
The Nortel CVoIP MG 15K Operations, Maintenance and Configuration exam (code: 920-537) is the official Nortel exam that leads to the Nortel Certified Expert (NCE) / Nortel Carrier VoIP Certification certification. It sits at the Professional / Expert level of the Nortel certification track. It is also connected with related credentials such as Nortel Carrier VoIP Specialist, Nortel Media Gateway Certification. Passing it proves to employers that your skills have been validated by Nortel itself, which is why the 920-537 credential keeps showing up in job postings.
How many questions are in the 920-537 exam, and how long does it take?
The Nortel CVoIP MG 15K Operations, Maintenance and Configuration exam gives you 90 minutes to work through 50 - 55. Pacing matters more than most candidates expect, so before exam day, run at least one full timed session in the Dumpkiller test engine to learn how long you can afford per question. If an item stalls you, flag it and move on — coming back later beats burning five minutes on a single question.
What score do I need to pass the 920-537 exam, and how much does it cost?
The passing score for the Nortel CVoIP MG 15K Operations, Maintenance and Configuration exam is 70% - 75%, and the official registration fee is Retired, original ~$125 USD. Remember that a failed attempt means paying that fee in full again, so a timed self-assessment with Dumpkiller practice questions about a week before your exam date is a cheap way to confirm you are scoring comfortably above 70% - 75%.
Are there any prerequisites for the 920-537 exam?
According to Nortel, the following applies: Basic knowledge of VoIP, PSTN, and Nortel CVoIP systems; relevant field experience recommended. Certification policies do change from time to time, so confirm the latest requirements on the official exam page before you register.
How do I register for the 920-537 exam?
You can book your Nortel CVoIP MG 15K Operations, Maintenance and Configuration exam through the official channels below:
Depending on availability in your region, the exam is delivered as Proctored at authorized test centers (before retirement).
What official training does Nortel recommend for the 920-537 exam?
Nortel lists the following training options for Nortel CVoIP MG 15K Operations, Maintenance and Configuration candidates:
Official courses build a solid foundation, and pairing them with the 50 practice questions from Dumpkiller shows you how ready you really are before you spend money on the exam itself.
Can I try the 920-537 practice questions before buying?
Yes. Dumpkiller offers a free 920-537 PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your Nortel CVoIP MG 15K Operations, Maintenance and Configuration material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.
What happens if I do not pass the 920-537 exam, and how is my order delivered?
If you take the corresponding 920-537 exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.
What topics are covered in the 920-537 exam?
The official Nortel CVoIP MG 15K Operations, Maintenance and Configuration syllabus is organized into 5 main domains. The first three are Initial Configuration & Provisioning (25%), Troubleshooting & Fault Resolution (20%), and Operations & Routine Maintenance (25%). For the full domain-by-domain breakdown, see the complete Exam Topics outline above.


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