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3COM 3M0-200 Exam Syllabus Topics:

Section	Objectives
Telephony Features	- Call control and features 1. Call forwarding and routing 2. Paging and announcements
3Com NBX System Configuration	- NBX architecture and setup 1. Network Call Processor configuration 2. NBX system boot and power states
Advanced System Operations	- Remote connectivity 1. Offsite notification settings 2. Virtual Tie Lines (VTL) settings
Management and Administration	- System administration tasks 1. Backups and logs 2. User management
Basic Networking Concepts	- Networking Fundamentals 1. Basic hardware components 2. OSI and TCP/IP models

3COM 3M0-200 Sample Questions:

Question #1
Which three are features of the NBX NetSet Administration Utility? (Choose three.)

A. With administrator privileges, you can easily change a user's password but there is no easy way to retrieve the administrator password if it is lost
B. Has a default IP address of 192.168.1.1 and a subnet mask of 255.255.255.0
C. To have system configuration privileges, sign on with a username of "administrator" and a password of "0000"
D. Has a default IP address of 192.168.1.190 and a subnet mask of 255.255.255.0
E. Supports 3Com's NBX systems, as well as, 3rd party Ethernet-based telephony systems
F. To have user privileges, sign on with a username of "user" and use your voicemail password

Question #2
Which four steps should the NBX administrator perform to set up a new Page Zone that includes an external broadcast over a public address (PA) system? (Choose four.)

A. Add new members to the page zone by typing in their extension or name
B. Checkbox "Add External Page" to include PA system
C. Add new members by clicking on members in the "Member" list
D. Specify the Page Zone name and associated zone extension
E. Select Device Configuration / Telephone Groups / Page Zones to create a new page zone.
F. Specify the MAC or IP address of PA system
G. Select User Configuration / Page Zones / Add to create a new page zone

Question #3
Which four are NBX Auto Attendant (AA) Level 1 pull-down menu actions, set by an NBX administrator, that establish the caller's AA options? (Choose four.)

A. Return to Operator
B. Prompted Transfer
C. Transfer to Voice Mail
D. Name Directory B.
Enter Main Menu C.
Response Repeat
E. System Disconnect

Question #4
Which three does the Call Report (CDR) software provide for calls made on an NBX system? (Choose three.)

A. Track all incoming and outgoing PSTN calls
B. Track all incoming and outgoing attempted and/or abandoned calls
C. Track all internal calls within NBX system
D. Provides customer and department chargeback accounting
E. Track all call information
F. Supports "Snap-in" modules for Microsoft Excel and Lotus 123 for integrated account reporting
G. Collects telephone usage information on a per user / per call basis

Question #5
Which four are features of the NBX Auto Attendant (AA)? (Choose four.)

A. Each AA can be configured when to time out and whether to hang up or forward the call
B. Supports up to 99 AA
C. Can answer with or without a live attendant
D. AA message can be recorded via an NBX phone or be an imported .wav or an MPEG-2 file
E. Any NBX user can create an AA for their extension
F. Only answers when no live attendant is available
G. Can configure different AA based on time of day and day of week