Avaya 37820X

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Avaya Midsize Solution Design Sample Questions:

1. Your customer wants an Avaya video conferencing solution that can integrate with IP Office. The requirement Is to be able to conduct a single video conferencing with up to five additional participants to Join remotely using smartphones or desktop PCs. They have two small board rooms they want to be able to join the video conference.
What would be the least costly solution that will meet their requirements?

A) A Video Collaboration Solution for IP Office XT endpoint with embedded server
B) One MCU9 License for each board room and one XT5000 endpoint In each board room
C) One SMB9 License for each board room and one IX Collaboration Unit CU360 In each board room
D) A Video Collaboration Solution for IP Office XT endpoint with embedded server and one IX Collaboration Unit CU360

2. Your customer wants to create wallboards.
In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard templates?

A) Voice Recording Library
B) Custom reports
C) Realtime
D) Agent Dashboards

3. You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?

A) 400 Telephony users and 235 UC users
B) 210 Telephony users and 425 UC users
C) 200 Telephony users and 435 UC users
D) 410 Telephony users and 225 UC users

4. With Avaya Spaces, which statement is true about the what users can do?

A) All levels of users can text chat and video call.
B) Only Member level users and above can video call.
C) Only the Owner/Admin level users can video call.
D) Guest level users can only text chat other users.

5. A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?

A) Orchestration Designer
B) Proactive Outreach Manager
C) Outbound Campaign Management Tool
D) Communication Control Toolkit

Solutions: