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Microsoft MS-100

MS-100

Exam Code: MS-100

Exam Name: Microsoft 365 Identity and Services

Updated: Jul 21, 2026

Q&A Number: 431 Q&As

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About Microsoft MS-100 Exam dumps / Bootcamp

Along with the coming of the information age, the excellent IT skills are the primary criterion for selecting talent of enterprises. Microsoft Certification gives an IT a credential that is recognized in the IT industry. It can act as a passport to a well-rewarded job, smooth the path to promotion or higher earnings. Here, Microsoft certification MS-100 exam (Microsoft 365 Identity and Services) is a very important exam to help you get better progress and to test your IT skills.

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What topics are covered in the Microsoft MS-100 certification exam?

The MS-100 certification exam requires you to be familiar with the following areas:

  • Enabling business intelligence and other business process improvements. Completion of this objective means you will be able to create dashboards, charts, and other solutions for your business.

  • Implementing security in your customizations and integrations, as well as deploying those customizations and integrations into production environments; implementing Microsoft Dynamics AX security features in customizations; deploying customizations into production environments.

  • Installing, configuring, managing Microsoft Dynamics AX, including how to implement a training program for staff who administer the system. Completion of this section also demonstrates experience in designing solutions for Microsoft Dynamics CRM.

  • Testing customizations and integrations to make sure they function as expected in the real world. Identity management topics are also included here. Connectivity between Microsoft Teams and Microsoft Dynamics CRM is part of this objective.

  • Administering aspects of your MS Dynamics AX implementation, such as the training and support staff required, and maintaining your server environment. Migration of data from Microsoft Dynamics AX to MS Dynamics CRM is covered here, too.

  • Troubleshooting issues with Microsoft Dynamics AX and related tools. Connectivity to other applications, services, and networks is also covered here. The average handling time required for a support request to be addressed is also included in this objective.

  • Designing customizations that integrate seamlessly with MS Dynamics CRM for maximum business value to that organization's customers or clients or end-users of MS Dynamics AX software solutions.

  • Designing integrations between Microsoft Dynamics CRM and other applications or services; deployment of those integrations into production environments; enabling user access to those applications or services once they are installed on the server.

Reference: https://www.microsoft.com/en-us/learning/exam-ms-100.aspx

Exam MS-100: Microsoft 365 Identity and Services

The content of this exam will be updated on August 5, 2021. Please download the skills measured document below to see what will be changing.

Candidates for this exam are Microsoft 365 Enterprise Administrators who take part in evaluating, planning, migrating, deploying, and managing Microsoft 365 services. They perform Microsoft 365 tenant management tasks for an enterprise, including its identities, security, compliance, Power Platform, and supporting technologies.

Candidates have a working knowledge of Microsoft 365 workloads and should have been an administrator for at least one Microsoft 365 workload (Exchange, SharePoint, Teams), and Windows as a Service. Candidates also have a working knowledge of networking, server administration, and IT fundamentals such as DNS, Active Directory, and PowerShell.

Part of the requirements for: Microsoft 365 Certified: Enterprise Administrator Expert

Download exam skills outline

What is MS-100 Certification Exam?

The Microsoft Dynamics CRM Solution Expert (MS-100) is an advanced and internationally recognized certification exam. The exam is designed for sales and marketing professionals who are an expert in the use of Microsoft's Dynamics CRM. The MS-100 computer-based challenging certification exam assesses skills required to successfully deliver customer relationship management based on Dynamics AX, Microsoft Office 365, and other Microsoft technologies. The MS-100 certification exam is a Microsoft-based on-demand self-paced computer-based exam. You have the option of taking two exams at one time or taking a single exam. The first exam validates what you know about Dynamics CRM and Microsoft Office 365. The second MS-100 examination validates what you know about designing and building customizations to Microsoft Dynamics AX, as well as testing your familiarity with the application from a technical perspective.

In order to take the MS-100 exam, you must have a technical understanding of Microsoft Dynamics AX and Office 365, as well as a command of core CRM best practices. Explanations and details about the exam are available on Microsoft's MS-100 certification page. Community support for people preparing for the exam is available via the MS-100 certification page on Microsoft's TechNet site. You can start with the Ultimate Guide to MS-100 exam, which is an excellent starting point for preparing.

The Microsoft MS-100 exam is designed to validate the skills and knowledge of the Microsoft 365 Enterprise Administrators. These are the professionals who participate in evaluating, planning, managing, deploying, and migrating Microsoft 365 services. They also carry out Microsoft 365 tenant management functions for the enterprises, which include their identities, supporting technologies, compliance, and security. The candidates for this test must have hands-on knowledge and skills in Microsoft 365 workloads.

They should also have work experience as an administrator in one of Microsoft 365 workloads, which are Exchange, SharePoint, Windows as a Service, and Skype for Business. Additionally, they need to have practice experience with server administration, networking, and IT fundamentals, including Active Directory, PowerShell, and DNS. Passing Microsoft MS-100 alongside with Microsoft MS-101 will lead you to the Microsoft 365 Certified: Enterprise Administrator Expert certification.

Microsoft MS-100 Exam Syllabus Topics:

SectionObjectives
Implement Microsoft 365 identity and access- Implement authentication methods and access policies
- Configure Azure Active Directory (Entra ID)
Implement application and external access- Manage external collaboration and guest access
- Configure application registration and enterprise applications
Implement and manage Microsoft 365 identity synchronization- Manage synchronization rules and troubleshooting
- Deploy and manage Azure AD Connect
Manage Microsoft 365 identity and access- Manage user and group identities in Microsoft 365
- Manage identity synchronization using Azure AD Connect
- Manage secure access in Microsoft 365

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