EXIN ITIL-F

Failing the EXIN ITIL Foundation exam means paying the registration fee all over again. A set of 325 updated ITIL-F practice questions from Dumpkiller costs far less than a retake — a smart investment for 2026 candidates.

EXIN ITIL-F Exam Overview:

EXIN ITIL-F Exam Syllabus Topics:

Your ITIL-F Exam Questions, Answered

What is the ITIL-F exam all about?

The EXIN ITIL Foundation exam (code: ITIL-F) is the official EXIN exam that leads to the Exin Certification certification. It sits at the Foundation level of the EXIN certification track. It is also connected with related credentials such as EXIN IT Service Management Foundation based on ISO/IEC 20000, EXIN SIAM Foundation, EXIN VeriSM Foundation. Passing it proves to employers that your skills have been validated by EXIN itself, which is why the ITIL-F credential keeps showing up in job postings.

How many questions are in the ITIL-F exam, and how long does it take?

The EXIN ITIL Foundation exam gives you 60 minutes to work through 40. Pacing matters more than most candidates expect, so before exam day, run at least one full timed session in the Dumpkiller test engine to learn how long you can afford per question. If an item stalls you, flag it and move on — coming back later beats burning five minutes on a single question.

What score do I need to pass the ITIL-F exam, and how much does it cost?

The passing score for the EXIN ITIL Foundation exam is 65% (26 out of 40), and the official registration fee is Varies by country and provider (contact EXIN or accredited partner). Remember that a failed attempt means paying that fee in full again, so a timed self-assessment with Dumpkiller practice questions about a week before your exam date is a cheap way to confirm you are scoring comfortably above 65% (26 out of 40).

Are there any prerequisites for the ITIL-F exam?

According to EXIN, the following applies: No formal prerequisites required; basic IT knowledge recommended. Certification policies do change from time to time, so confirm the latest requirements on the official exam page at https://www.exin.com/itil-foundation/ before you register.

Can I try the ITIL-F practice questions before buying?

Yes. Dumpkiller offers a free ITIL-F PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your EXIN ITIL Foundation material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.

What happens if I do not pass the ITIL-F exam, and how is my order delivered?

If you take the corresponding ITIL-F exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.

What topics are covered in the ITIL-F exam?

The official EXIN ITIL Foundation syllabus is organized into 5 main domains. The first three are The ITIL Service Lifecycle / Value System, Technology and Architecture Supporting IT Service Management, and Service Management as a Practice. For the full domain-by-domain breakdown, see the complete Exam Topics outline above.

EXIN ITIL Foundation Sample Questions:

Question 1

In which of the following areas would ITIL complementary guidance provide assistance?
1 . Adapting best practice for specific industry sectors
2 . Integrating ITIL with other operating models

A. Option 1 only
B. Neither of the above
C. Option 2 only
D. Both of the above

Question 2

Which process would be used to compare the value that newer services have offered over those they have replaced?

A. Availability management
B. Service portfolio management
C. Capacity management
D. Service catalogue management

Question 3

Which one of the following statements about incident reporting and logging is CORRECT?

A. Incidents reported by technical staff must also be logged as problems
B. All calls to the service desk must be logged as incidents
C. Incidents can be reported by anyone who detects a disruption or potential disruption to normal service
D. Incidents can only be reported by users

Question 4

What should the IT service continuity process primarily support?

A. Critical IT processes
B. All the services in the service portfolio
C. Mission critical services at peak business periods
D. Business continuity strategy

Question 5

A process owner has been identified with an "I" in a RACI matrix. Which one of the following would be expected of them?

A. Be accountable for the outcome of an activity
B. Be kept up-to-date on the progress of an activity
C. Manage an activity
D. Perform an activity

Solutions: