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HP HP0-M22

HP0-M22

Exam Code: HP0-M22

Exam Name: Implementing HP Service Manager Software

Updated: Jul 29, 2026

Q&A Number: 150 Q&As

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About HP HP0-M22 Exam dumps / Bootcamp

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HP HP0-M22 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Architecture, Installation and Deployment25%- System architecture
  • 1. Network topology
    • 2. Port and firewall requirements
      - Installation and upgrade
      • 1. Server installation
        • 2. Client deployment
          • 3. Database setup
            Topic 2: Fundamental HP Service Manager Technologies and Methodologies8%- Server components and functions
            • 1. Application server
              • 2. RDBMS server
                • 3. Web server
                  - Client types and features
                  • 1. Web client
                    • 2. Windows client
                      - Integration methods
                      • 1. Connect-It
                        • 2. LDAP
                          • 3. Web Services
                            Topic 3: HP Service Manager Processes and Modules8%- ITIL-aligned processes
                            • 1. Release management
                              • 2. Change management
                                • 3. Service level management
                                  • 4. Incident management
                                    • 5. Problem management
                                      - Tailoring and engine components
                                      • 1. Approval engine
                                        • 2. Security configuration
                                          • 3. Notification engine
                                            Topic 4: Configuration and Customization25%- Process configuration
                                            • 1. Form layout
                                              • 2. Workflow design
                                                - Data management
                                                • 1. Database schema
                                                  • 2. Custom fields and dictionaries
                                                    • 3. Global variables and lists
                                                      Topic 5: Troubleshooting and Optimization10%- Error diagnosis
                                                      - Performance tuning
                                                      Topic 6: Administration, Maintenance and Reporting24%- System administration
                                                      • 1. User and role management
                                                        • 2. Backup and recovery
                                                          - Reporting and integration
                                                          • 1. Decision Center
                                                            • 2. Crystal Reports

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