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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Fine Tuning & Administration | - Business roles and access control - Workflow and rules for automation |
| Topic 2: Quotations and Order Management | - Sales quote processing - Order management basics |
| Topic 3: Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Topic 4: Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
| Topic 5: Account and Contact Management | - Contact assignment and relationship handling - Account hierarchy and master data |
| Topic 6: Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
| Topic 7: Integration & Data Migration | - Integration with backend systems - Data migration templates and mapping |
| Topic 8: Reporting & Analytics | - Dashboards and key figures - Analytics work center design |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Which object do you use to assign the security policy for your SAP Hybris Cloud for Customer project?
Please choose the correct answer.
Response:
A) Organization Unit
B) Business User
C) Business Role
D) Employee
2. For which of the following reasons would you create a business role?
There are 3 correct answers to this question.
Response:
A) You want to perform fine-tuning activities.
B) You want to make custom reports available on the home page.
C) You want to standardize system access.
D) You want to set up a service agent for an administrator.
E) You want to restrict drop-down list values for a specific group of users.
3. Which work center can you request a production tenant from?
There are 2 correct answers to this question.
Response:
A) Service Control work center
B) Administrator work center
C) Business Configuration work center
D) Data Privacy Management work center
4. Which of the following objects can you design as an administrator in the business analytics work center in SAP Hybris Cloud for customer?
There are 3 correct answers to this question.
Response:
A) Key figures
B) KPIs
C) Scorecards
D) Mashups
E) Data sources
5. Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer?
There are 2 correct answers to this question.
Response:
A) Overall Customer Group Discount
B) Customer Specific Sales Organization Discount
C) Customer Specific Territory Discount
D) Customer Specific Product Discount
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C,D,E | Question # 3 Answer: A,C | Question # 4 Answer: A,B,C | Question # 5 Answer: A,D |
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