A Salesforce credential still carries real weight with hiring managers, and the Salesforce Advanced Cross Channel Accredited Professional exam is your way in. Dumpkiller gives you 104 practice questions so you can walk into the Advanced-Cross-Channel testing center with confidence.
Salesforce Advanced-Cross-Channel Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Marketing Cloud Advanced Cross Channel Accredited Professional |
| Exam Number: | AP-214 |
| Available Languages: | English |
| Related Certifications: | Salesforce Accredited Professional |
| Real Exam Qty: | 40 |
| Exam Format: | Multiple Select, Scenario-based, Multiple Choice |
| Passing Score: | 67% (27 out of 40) |
| Exam Price: | USD 150 |
| Exam Duration: | 60 minutes |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online (Kryterion Webassessor or Pearson VUE) |
| Pre Condition: | None |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/accreditedprofessionaloverview |
Salesforce Advanced-Cross-Channel Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Mobile (SMS/Push) | ||
| Social Studio | ||
| Interaction Studio | ||
| Distributed Marketing | ||
| Ad Studio | ||
| Journey Orchestration | ||
| Leveraging Customer Data and Analytics for Personalization | - Segmentation - Predictive modeling - Data management | |
| Einstein for Marketing Cloud | 22.5% | |
| Integrating and Optimizing Marketing Campaigns Across Channels | - Campaign automation - Data synchronization - API integrations | |
| Triggers | ||
| Cross-Channel Marketing Strategies and Tactics | - Multi-touch attribution - Campaign planning - Channel selection | |
| Measuring and Reporting on Cross-Channel Marketing Performance | - Dashboarding - KPI selection - Data visualization | |
| Aligning Cross-Channel Marketing with Business Objectives | - Change management - Stakeholder management - Goal setting |
Your Advanced-Cross-Channel Exam Questions, Answered
What is the Advanced-Cross-Channel exam all about?
The Salesforce Advanced Cross Channel Accredited Professional exam (code: Advanced-Cross-Channel) is the official Salesforce exam that leads to the Accredited Professional certification. It sits at the Professional level of the Salesforce certification track. It is also connected with related credentials such as Salesforce Accredited Professional. Passing it proves to employers that your skills have been validated by Salesforce itself, which is why the Advanced-Cross-Channel credential keeps showing up in job postings.
How many questions are in the Advanced-Cross-Channel exam, and how long does it take?
The Salesforce Advanced Cross Channel Accredited Professional exam gives you 60 minutes to work through 40. Pacing matters more than most candidates expect, so before exam day, run at least one full timed session in the Dumpkiller test engine to learn how long you can afford per question. If an item stalls you, flag it and move on — coming back later beats burning five minutes on a single question.
What score do I need to pass the Advanced-Cross-Channel exam, and how much does it cost?
The passing score for the Salesforce Advanced Cross Channel Accredited Professional exam is 67% (27 out of 40), and the official registration fee is USD 150. Remember that a failed attempt means paying that fee in full again, so a timed self-assessment with Dumpkiller practice questions about a week before your exam date is a cheap way to confirm you are scoring comfortably above 67% (27 out of 40).
Are there any prerequisites for the Advanced-Cross-Channel exam?
According to Salesforce, the following applies: None. Certification policies do change from time to time, so confirm the latest requirements on the official exam page at https://trailhead.salesforce.com/en/credentials/accreditedprofessionaloverview before you register.
Can I try the Advanced-Cross-Channel practice questions before buying?
Yes. Dumpkiller offers a free Advanced-Cross-Channel PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your Salesforce Advanced Cross Channel Accredited Professional material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.
What happens if I do not pass the Advanced-Cross-Channel exam, and how is my order delivered?
If you take the corresponding Advanced-Cross-Channel exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.
What topics are covered in the Advanced-Cross-Channel exam?
The official Salesforce Advanced Cross Channel Accredited Professional syllabus is organized into 13 main domains. The first three are Einstein for Marketing Cloud (22.5%), Mobile (SMS/Push), and Journey Orchestration. For the full domain-by-domain breakdown, see the complete Exam Topics outline above.
Salesforce Advanced Cross Channel Accredited Professional Sample Questions:
Question #1
In social studio how many columns are used in a engage tab (max 30 tabs in a engage, no limit for columns in each tab) and each column contains max 50 accounts)
A. 15
B. No limit
C. 100
D. 50
Question #2
A customer sends a note that they are getting inconsistent results using Contact Data in Journey Builder Decision Splits, while referencing One to Many Relationship defined in Data Designer. The customer explains that the SubscriberMaster Table is already linked to the MyOrders Table using Data Designer. Which three clarifying questions would help a consultant understand more?
A. Are you integrated with other Salesforce Clouds?
B. Is the Contact information spelled correctly?
C. Are you using attribute to attribute comparison in your decision split criteria?
D. Do any of the orders for that subscriber meet your decision split criteria?
E. Are there more than 100 order records that could match?
Question #3
What is true about SMS keywords other than HELP and STOP?
A. keywords in child business unit can be shared between other child business units
B. keywords in parent business unit are automatically available to all child business units
C. keywords in parent business unit can be shared to any child business units
D. keywords in parent or child business unit are available only in that business unit
Question #4
What three statements are true regao1krc; Einstein Engagement Frequency (EEF)?
Choose 3 answers
A. EEF helps marketers determine the data number of emails to send to individual subscribers of an organization, reducing the unsubscribes that result from email fatigue.
B. EEF frequency analyzes 180 days of historical data to determine the right frequency of communication.
C. EEF analyzes 360 days of historical data to determine the right frequency of communication.
D. EEF uses only commercial send data. Transactional sends are not considered in modeling.
E. Salesforce trains each customer ' s model using only that customer ' s data.
Question #5
How can Distributed Marketing messages be configured to use approval workflows?
A. There are currently no approval workflows available.
B. A customer support case needs to be opened to enable the functionality.
C. All DM sends need to enable the ''workflow active ' setting within the message template.
D. It uses the standard Salesforce Approval Process feature to route content through manual approvals.
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: C,D,E | Question #3 Correct Answer: D | Question #4 Correct Answer: A,C,E | Question #5 Correct Answer: D |


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