Avaya 7392X

Walking into the 7392X exam without ever practicing under timed conditions is a risk you do not need to take. The Dumpkiller test engines simulate the real exam environment, letting you rehearse with 64 Avaya Aura® Call Center Elite Implementation practice questions until the format feels second nature.

Avaya 7392X Exam Overview:

Avaya 7392X Exam Syllabus Topics:

What Candidates Ask About the Avaya 7392X Exam

Can you give me an overview of the 7392X exam?

The Avaya Aura® Call Center Elite Implementation exam (code: 7392X) is the official Avaya exam that leads to the Avaya Certified Implementation Specialist (ACIS) – Avaya Aura Call Center Elite certification. It sits at the Specialist level of the Avaya certification track. It is also connected with related credentials such as Avaya Aura Core Components Implementation (ACIS-7120). Passing it proves to employers that your skills have been validated by Avaya itself, which is why the 7392X credential keeps showing up in job postings.

How many questions are in the 7392X exam, and how long does it take?

The Avaya Aura® Call Center Elite Implementation exam gives you 90 minutes to work through 61–63. Pacing matters more than most candidates expect, so before exam day, run at least one full timed session in the Dumpkiller test engine to learn how long you can afford per question. If an item stalls you, flag it and move on — coming back later beats burning five minutes on a single question.

What score do I need to pass the 7392X exam, and how much does it cost?

The passing score for the Avaya Aura® Call Center Elite Implementation exam is 66%, and the official registration fee is $125 USD. Remember that a failed attempt means paying that fee in full again, so a timed self-assessment with Dumpkiller practice questions about a week before your exam date is a cheap way to confirm you are scoring comfortably above 66%.

Are there any prerequisites for the 7392X exam?

According to Avaya, the following applies: Recommended/required: Hold ACIS-7120 Avaya Aura Core Components Implementation certification; practical experience with Avaya Aura Communication Manager. Certification policies do change from time to time, so confirm the latest requirements on the official exam page at https://support.avaya.com/elmodocs2/certification/7392X.pdf before you register.

How do I register for the 7392X exam?

You can book your Avaya Aura® Call Center Elite Implementation exam through the official channels below:

• Avaya Learning Center
• Pearson VUE Registration

Depending on availability in your region, the exam is delivered as Online proctored or on-site at Pearson VUE authorized test centers.

What official training does Avaya recommend for the 7392X exam?

Avaya lists the following training options for Avaya Aura® Call Center Elite Implementation candidates:

• Avaya Aura Call Center Elite Implementation Instructor-Led Training
• Official Avaya Product Documentation

Official courses build a solid foundation, and pairing them with the 64 practice questions from Dumpkiller shows you how ready you really are before you spend money on the exam itself.

Can I try the 7392X practice questions before buying?

Yes. Dumpkiller offers a free 7392X PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your Avaya Aura® Call Center Elite Implementation material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.

What happens if I do not pass the 7392X exam, and how is my order delivered?

If you take the corresponding 7392X exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.

What topics are covered in the 7392X exam?

The official Avaya Aura® Call Center Elite Implementation syllabus is organized into 5 main domains. The first three are Dial Plan & Call Routing (20%), Administration, Integration & Troubleshooting (25%), and System Architecture & Overview (15%). For the full domain-by-domain breakdown, see the complete Exam Topics outline above.

Avaya Aura® Call Center Elite Implementation Sample Questions:

Question 1

Which property of the SET command makes the command unique when dealing with variables?

A. The SET command allows variables to be manipulated using arithmetic and string operators
B. The SET command allows a group of variables to follow a specific pattern
C. The SET command allows you to place calls in a particular queue
D. The SET command reassigns variables to new values during the process of a vector

Question 2

A customer wants to avoid an abandoned Call if an agent leaves their position, and an Incoming automatic call distribution (ACD) call rings at the agent's phone.
Which call center feature provides this capability?

A. Redirection on No Answer (RONA)
B. Variable in Vectors
C. Forced Agent Logout from the After Call Work (ACW) mode
D. Adjunct Routing

Question 3

Which component handles the featured of Avaya Aura Call Center Elite?

A. Communication Manager
B. Session Manager
C. Media Server
D. Presence Services

Question 4

Refer to the exhibit.


A call center administrator has devised a way to provide special treatment for high profile customers, by filtering these agent's Automatic Number Identification (ANI) using a vector routing table, and interflowing these calls to be queued at a higher priority. Unfortunately, after the new VDN/vector steps were implemented, those customers are queuing to the incorrect group of agents.
What would be the reason for this?

A. VDN Override on VDN 7202 is set to no
B. No agents are staffed in skill 1
C. The caller has blocked his calling party number, a match cannot be found, and call processing for this call will cease
D. VDN Override on VDN 7201 is set to yes

Question 5

To ensure that announcements always start at the beginning when played as part of a vector, which action must be taken?

A. Set the queue field to Yes
B. Create forced announcements
C. Use external announcements
D. Use Analog announcements only

Solutions: