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Avaya 6002

6002

Exam Code: 6002

Exam Name: 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam

Updated: Sep 07, 2026

Q&A Number: 70 Q&As

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About Avaya 6002 Exam dumps / Bootcamp

The 6002 exam has a reputation for tripping up even experienced professionals. Dumpkiller breaks the Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation syllabus down into 70 practice questions with clear explanations, so tricky topics stop feeling intimidating.

Avaya 6002 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
Exam Number:6002.1
Real Exam Qty:69-70
Exam Format:Multiple Choice
Available Languages:English
Related Certifications:ACIS - Avaya Aura Communication Manager and CM Messaging - Embedded (R6.x)
Sample Questions: DOWNLOAD DEMO
Exam Way:Pearson VUE authorized testing center (proctored exam)
Pre Condition:No formal prerequisite exam required. Exam served as the requirement for the ACIS - Avaya Aura Communication Manager and CM Messaging - Embedded (R6.x) credential.
Official Syllabus URL:https://www.avaya-learning.com

Avaya 6002 Exam Syllabus Topics:

SectionObjectives
Communication Manager Installation and Initial Configuration- System Deployment
  • 1. Initial System Administration
  • 2. Installation Procedures
  • 3. Network Configuration
User and Endpoint Administration- Station and User Configuration
  • 1. User Profiles
  • 2. Feature Assignment
  • 3. Telephone Administration
Avaya Aura Communication Manager Architecture- Communication Manager Components
  • 1. Server Platforms
  • 2. Licensing and Capacity
  • 3. System Architecture
System Maintenance and Troubleshooting- Monitoring and Diagnostics
  • 1. Fault Isolation
  • 2. Basic Troubleshooting Procedures
  • 3. Alarms and Logs
Dial Plan and Call Processing- Call Routing
  • 1. Dial Plan Configuration
  • 2. Call Coverage
  • 3. Hunt Groups
CM Messaging Implementation- Messaging Components
  • 1. Message Routing
  • 2. Mailbox Administration
  • 3. Messaging Architecture

What Candidates Ask About the Avaya 6002 Exam

Can you give me an overview of the 6002 exam?

The Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam (code: 6002) is the official Avaya exam that leads to the Avaya Implement and Support Credentials certification. It sits at the Associate level of the Avaya certification track. It is also connected with related credentials such as ACIS - Avaya Aura Communication Manager and CM Messaging - Embedded (R6.x). Passing it proves to employers that your skills have been validated by Avaya itself, which is why the 6002 credential keeps showing up in job postings.

Are there any prerequisites for the 6002 exam?

According to Avaya, the following applies: No formal prerequisite exam required. Exam served as the requirement for the ACIS - Avaya Aura Communication Manager and CM Messaging - Embedded (R6.x) credential.. Certification policies do change from time to time, so confirm the latest requirements on the official exam page at https://www.avaya-learning.com before you register.

Can I try the 6002 practice questions before buying?

Yes. Dumpkiller offers a free 6002 PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.

What happens if I do not pass the 6002 exam, and how is my order delivered?

If you take the corresponding 6002 exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.

What topics are covered in the 6002 exam?

The official Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation syllabus is organized into 6 main domains. The first three are CM Messaging Implementation, Dial Plan and Call Processing, and User and Endpoint Administration. For the full domain-by-domain breakdown, see the complete Exam Topics outline above.

Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:

Question #1

What are the recommended CLAN and MEDPRO port settings?

A. 100Mbps full duplex
B. 1000Mbps full duplex
C. 100Mbps half duplex
D. 10Mbps half duplex


Question #2

When using the Avaya Site Administrator GEDI interface, which command would be used to confirm the media gateway number 3 is registered?

A. Print media-gateway 3
B. View media-gateway 3
C. Display media-gateway 3
D. Show media-gateway 3


Question #3

Which two statements are true regarding a media gateway full back (recovery) to main (primary) servers? (Choose two)

A. Executing the status media-gateways command from the main server will show which media gateways are registered with the main server.
B. All active (stable) Ip calls on the media gateway drop when the media gateway falls back from the survivable remote server to the main server.
C. The list survivable-processor command can be used to confirm that the remote Survivable server is registered to the main server and that the remote survivable server is no longer active.
D. When the main server recovers it issues registration requests to all the media gateways in the network.


Question #4

Which statement describes the action to assure the CM_SurvRemoteEmbeded template was installed correctly?

A. When monitoring the template installation workflow status, verify the message. "Wizard completed successfully" displays.
B. From a browser, using the communication manager IP address, successfully log into the communication manager system management.
C. From a browser logged into communication Manager, Select administration > server
(Maintenance)> server>Process Status. Click on view.
D. From a browser logged into the system Management console verify cm, bsm, and utility_server and application status is running


Question #5

Which three are tests that can be performed to Verify a communication manager
Messaging 6.0 application is working properly? (Choose three)

A. Perform message waiting indication test
B. Verify the hunt group status
C. Check the messaging port status using the display port command
D. Call the messaging Hunt Group
E. Check the messaging port status using the status port command


Solutions:

Question #1
Answer: A
Question #2
Answer: C
Question #3
Answer: A,C
Question #4
Answer: D
Question #5
Answer: A,B,D

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