Cisco 500-445

Everyone studies differently, which is why Dumpkiller offers the 500-445 exam preparation material in three formats: a printable PDF, a desktop test engine, and an online test engine. Whichever you pick, you work through the same 58 practice questions covering the Cisco Implementing Cisco Contact Center Enterprise Chat and Email syllabus.

Cisco 500-445 Exam Overview:

Cisco 500-445 Exam Syllabus Topics:

Your 500-445 Exam Questions, Answered

What is the 500-445 exam all about?

The Cisco Implementing Cisco Contact Center Enterprise Chat and Email exam (code: 500-445) is the official Cisco exam that leads to the CCECE certification. It sits at the Specialist level of the Cisco certification track. It is also connected with related credentials such as Advanced Unified Contact Center Enterprise Specialization. Passing it proves to employers that your skills have been validated by Cisco itself, which is why the 500-445 credential keeps showing up in job postings.

Can I try the 500-445 practice questions before buying?

Yes. Dumpkiller offers a free 500-445 PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your Cisco Implementing Cisco Contact Center Enterprise Chat and Email material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.

What happens if I do not pass the 500-445 exam, and how is my order delivered?

If you take the corresponding 500-445 exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.

What topics are covered in the 500-445 exam?

The official Cisco Implementing Cisco Contact Center Enterprise Chat and Email syllabus is organized into 5 main domains. The first three are ECE Administration and Configuration (20%), ECE Chat Administration (10%), and ECE Email Administration (10%). For the full domain-by-domain breakdown, see the complete Exam Topics outline above.

Cisco Implementing Cisco Contact Center Enterprise Chat and Email Sample Questions:

Question #1

Which information in ECE allows administrators to set up working and non-working hours and days for employees in their department?

A. Business hours
B. Time of day
C. Business calendars
D. Administrative script

Question #2

What connects to the Media routing peripheral gateway of ICM to the ECE server?

A. services server
B. message server
C. application server
D. web server

Question #3

What is the messaging server component for 400 agent deployments?

A. collocated with other components
B. collocated with other components and with services server
C. collocated only with services server
D. always installed on a dedicated VM

Question #4

Which three configuration requirements are necessary to implement Agent Single Sign-on in the ECE/CCE environment? (Choose three.)

A. The SSL certificate must be imported to ECE application servers for Unified CCE installations or the ECE server for Packaged CCE installations.
B. CCE scripting for chat and email needs to be configured before configuring ECE SSO.
C. SS0 for CCE is enabled by default, so no configuration is needed in CCE before agent SSO for ECE works.
D. $S0 for CCE needs to be configured before agent SSO for ECE will work.
E. ECE should be integrated with PCCE and the SPOG.
F. SS0 is enabled by default; no configuration is necessary.

Question #5

Which LDAP URL allows configuration in the properties pane under SSO configuration?

A. Ldap://idap_server:443
B. Ldap://idap_server:3269
C. Ldap://idap_server:3268
D. Ldap://idap_server:80

Solutions: