Avaya 3308

Walking into the 3308 exam without ever practicing under timed conditions is a risk you do not need to take. The Dumpkiller test engines simulate the real exam environment, letting you rehearse with 65 Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance practice questions until the format feels second nature.

Avaya 3308 Exam Overview:

Avaya 3308 Exam Syllabus Topics:

Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance: Common Questions From Candidates

What is the Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance certification exam?

The Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance exam (code: 3308) is the official Avaya exam that leads to the ACIS certification. It sits at the Specialist level of the Avaya certification track. It is also connected with related credentials such as 3311 Avaya Contact Recording and Avaya Quality Monitoring R15.1 Implementation and Maintenance Exam. Passing it proves to employers that your skills have been validated by Avaya itself, which is why the 3308 credential keeps showing up in job postings.

How many questions are in the 3308 exam, and how long does it take?

The Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance exam gives you 90 minutes to work through 65. Pacing matters more than most candidates expect, so before exam day, run at least one full timed session in the Dumpkiller test engine to learn how long you can afford per question. If an item stalls you, flag it and move on — coming back later beats burning five minutes on a single question.

What score do I need to pass the 3308 exam, and how much does it cost?

The passing score for the Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance exam is Required pass score varies by test center (typically around mid-60s %), and the official registration fee is Varies by location and test provider (check Avaya Learning / Pearson VUE). Remember that a failed attempt means paying that fee in full again, so a timed self-assessment with Dumpkiller practice questions about a week before your exam date is a cheap way to confirm you are scoring comfortably above Required pass score varies by test center (typically around mid-60s %).

Are there any prerequisites for the 3308 exam?

According to Avaya, the following applies: Recommended hands-on experience with Avaya Contact Recording and Quality Monitoring solutions; no formal prerequisites but product familiarity strongly suggested.. Certification policies do change from time to time, so confirm the latest requirements on the official exam page at https://www.avaya-learning.com/ before you register.

Can I try the 3308 practice questions before buying?

Yes. Dumpkiller offers a free 3308 PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.

What happens if I do not pass the 3308 exam, and how is my order delivered?

If you take the corresponding 3308 exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.

What topics are covered in the 3308 exam?

The official Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance syllabus is organized into 5 main domains. The first three are Quality Monitoring (QM) Fundamentals, Administration and Maintenance, and Troubleshooting and Support. For the full domain-by-domain breakdown, see the complete Exam Topics outline above.

Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Sample Questions:

Question #1

You are planning to install Avaya Contact Recorder (ACR) on a customer site that is using an Avaya Communication Manager as a PBX.
Which two devices should be reachable by the ACR? (Choose two.)

A. Avaya IP Telephones
B. Avaya Session Manager
C. Avaya Application Enablement Server
D. Avaya Communication Manager Gateway

Question #2

Which process allows the Avaya Workforce Optimization (WFO) Enterprise Manager to communicate updates to the Avaya Contact Recorder (ACR)?

A. Enterprise Manager Agent (EMA)
B. LoggerServer service
C. MDL database
D. dedicated network connection

Question #3

When deciding on the setup of Avaya Contact Recorder (ACR) you need to choose between G.729 and G.711 as codes.
What are two implications of recording calls using G.711 rather G.729? (Choose two.)

A. The storage space requirements for Quality Monitoring (QM) will be different from bulk recording.
B. Several times more bandwidth will be needed between the recorder and the source.
C. The quality will be a little lower for bulk recording, but a little better for Quality Monitoring (QM).
D. Bulk recording capacity of a given server will be about halved.

Question #4

A customer cannot connect to the Avaya Contact Recorder (ACR) server web client.
Which log should you check?

A. the var logs
B. the Catalina logs
C. the Tomcat Logs
D. the usage report logs

Question #5

Which Quality Monitoring related licensed feature must be disabled?

A. Contacts Based Search and Reply
B. Voice Recording, Search, and Reply
C. Contacts Based Search and Reply
D. Integration to Quality Monitoring (QM) R7

Solutions: