Along with the coming of the information age, the excellent IT skills are the primary criterion for selecting talent of enterprises. Avaya Certification gives an IT a credential that is recognized in the IT industry. It can act as a passport to a well-rewarded job, smooth the path to promotion or higher earnings. Here, Avaya certification 3306 exam (Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Exam) is a very important exam to help you get better progress and to test your IT skills.
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Avaya 3306 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Avaya Contact Recording | - Installation and Configuration
|
| Avaya Quality Monitoring | - Quality Monitoring Fundamentals
|
Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:
Question #1
Your customer needs a solution for their Avaya Contact Recorder. They currently have an Avaya Contact Recorder master and three slaves.
Which action can your customer take to turn their solution into a high resiliency solution?
A. Add another Avaya Contact Recorder slave.
B. Add another Avaya Contact Recorder master.
C. Add an Avaya Contact Recorder standby.
D. Add an Avaya Contact Recorder TDM server.
Question #2
A customer has indicated that they need to record some conversations using TDM tapping. You need to install a TDM Trunk side tap in one of your Avaya Contact Recorders.
Which operating systems are supported TDM recording?
A. RedHat Linux 5.2
B. Windows Server 2000 32Bit
C. Windows Server 2008 R2 648 Bit
D. RedHat Linux 5.3
Question #3
A technician is trying to integrate the Avaya Aura Contact Recorder with the Avaya Aura@ Contact Center SIP based Contact Center.
What are three pieces of information that are required to get the Avaya Aura@ Contact Center to communication with Avaya Contact Recorder? (Choose three)
A. Communication Control Toolkit Windows Domain details
B. Application Enablement Services IP address
C. Avaya Aura@ Contact Center Meridian Link Services IP address
D. Communication control Toolkit IP address
E. Communication Control Toolkit username
Question #4
Where can an Avaya Contact Recorder backup be restored?
A. Only on a standby or slave server of the backed up master recorder
B. Only to the recorder system from which back up is performed
C. On any newly installed system with the same Linux operation system version
D. On any recorder
Question #5
A customer has installed two Network Interface Cards (NICs) on an Avaya Contact Recording server, and they are unable to capture Real-time Transport protocol (RTP) packets.
What are three possible reasons they are encountering this problem? (Choose three)
A. The wrong NIC has been selected to use for RTP.
B. Both NICs belong to the same subnet, and are on a different subnet than CLAN/H323, and AES IP address defined.
C. There is no network path between both NICs and the recorded IP phones.
D. There is no network path between the Avaya Aura@ Communication Manager Media resources and the NIC on the Avaya Contact Recording server to use for RTP.
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: C | Question #3 Correct Answer: A,D,E | Question #4 Correct Answer: B | Question #5 Correct Answer: A,B,C |


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