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Cisco 300-815

300-815

Exam Code: 300-815

Exam Name: Implementing Cisco Advanced Call Control and Mobility Services

Updated: Sep 09, 2026

Q&A Number: 243 Q&As

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About Cisco 300-815 Exam dumps / Bootcamp

Walking into the 300-815 exam without ever practicing under timed conditions is a risk you do not need to take. The Dumpkiller test engines simulate the real exam environment, letting you rehearse with 243 Cisco Implementing Cisco Advanced Call Control and Mobility Services practice questions until the format feels second nature.

Cisco 300-815 Exam Overview:

Certification Vendor:Cisco
Exam Name:Implementing Cisco Advanced Call Control On-Premises
Exam Number:300-815
Related Certifications:Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
CCNP Collaboration
Exam Duration:90 minutes
Certificate Validity Period:3 years
Exam Format:Scenario-based, Multiple choice, Multiple response, Drag and drop
Real Exam Qty:55-65
Exam Price:$300 USD
Passing Score:Scaled scoring (variable by exam version)
Available Languages:English
Sample Questions: DOWNLOAD DEMO
Exam Way:Pearson VUE testing centers and online proctored delivery
Pre Condition:No formal prerequisites; CCNP Collaboration requires passing 350-801 CLCOR and one concentration exam (300-815 qualifies)
Official Syllabus URL:https://learningcontent.cisco.com/documents/marketing/exam-topics/300-815-CLACC-v2.0.pdf

Cisco 300-815 Exam Syllabus Topics:

SectionWeightObjectives
Cisco Unified CM Call Control Features20%- Configure Cisco Unified CM features
  • 1. Meet-Me
  • 2. Native call queuing
  • 3. Hunt groups
  • 4. Call pickup
  • 5. Call park
- Configure Cisco Unified CM mobility features
  • 1. Mobile Connect
  • 2. Extension Mobility
  • 3. Mobile Voice Access
  • 4. Device Mobility
- Configure supplementary services
  • 1. Intercom
  • 2. Do Not Disturb
  • 3. Call Back
  • 4. Join across Lines
  • 5. Direct Transfer
- Configure voicemail integration
  • 1. VPIM
  • 2. Voicemail profile
  • 3. Voicemail pilot
  • 4. MWI
- Configure Cisco Unified CM media resources
  • 1. Transcoder
  • 2. Conference bridge
  • 3. MTP
  • 4. Annunciator
  • 5. MOH
Mobility20%- Configure and troubleshoot Cisco Unified Communications Manager Express mobility features
  • 1. Mobile connect
  • 2. Mobile voice access
  • 3. Single number reach
- Configure and troubleshoot Cisco Unified Communications Manager mobility features
  • 1. Mobile Connect
  • 2. Extension Mobility
  • 3. Mobile Voice Access
  • 4. Device Mobility
- Configure and troubleshoot Cisco Unified Communications Manager Express and Cisco Unified Communications Manager mobility features
  • 1. Mobile connect
  • 2. Mobile voice access
  • 3. Single number reach
Session Border Controller and Voice Gateway Technologies30%- Troubleshoot Cisco Unified Border Element advanced dial peer features
  • 1. E.164 pattern map
  • 2. Dial peer groups
  • 3. Voice VRF and multi VRF
  • 4. URI matching
  • 5. Hunt stop
- Configure advanced SIP interoperability with Cisco Unified Border Element
  • 1. Video interworking
  • 2. LTI transcoders
  • 3. EO/DO interoperability
  • 4. Filtering or blocking mid-call signaling
  • 5. Media flow through flow around
  • 6. Secure SIP trunk interoperability
- Configure Cisco UCME and SIP SRST
- Troubleshoot Cisco Unified Border Element dial plan elements using VoIP Trace and debugs
  • 1. Signaling and media bindings
  • 2. SIP and SDP header manipulation with SIP profiles
  • 3. TLS profiles and SRTP
  • 4. DTMF interoperability
  • 5. Codec preference list
Signaling and Media Protocols10%- Describe media optimization features and NAT traversal protocols
  • 1. ICE
  • 2. STUN
  • 3. TURN
- Troubleshoot mid-call signaling
  • 1. Conferencing and barge
  • 2. Call transfer (blind, consult, refer or reinvite)
  • 3. Session timers, retries, and refresh
  • 4. Hold/resume with new media
- Troubleshoot advanced elements of a SIP conversation
  • 1. PRACK
  • 2. UPDATE
  • 3. Ring back
Call Control and Dial Planning20%- Configure globalized call routing elements in Cisco Unified Communications Manager
  • 1. Transformation patterns
  • 2. Route patterns
  • 3. Translation patterns
  • 4. SIP route patterns
  • 5. Standard local route group
  • 6. TEHO
  • 7. SIP trunking
- Troubleshoot globalized call routing elements in Cisco Unified Communications Manager
  • 1. Transformation patterns
  • 2. Route patterns
  • 3. Translation patterns
  • 4. SIP route patterns
  • 5. Standard local route group
  • 6. TEHO
  • 7. SIP trunking

What Candidates Ask About the Cisco 300-815 Exam

Can you give me an overview of the 300-815 exam?

The Cisco Implementing Cisco Advanced Call Control and Mobility Services exam (code: 300-815) is the official Cisco exam that leads to the CCNP Collaboration certification. It sits at the Professional level of the Cisco certification track. It is also connected with related credentials such as CCNP Collaboration, Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation. Passing it proves to employers that your skills have been validated by Cisco itself, which is why the 300-815 credential keeps showing up in job postings.

How many questions are in the 300-815 exam, and how long does it take?

The Cisco Implementing Cisco Advanced Call Control and Mobility Services exam gives you 90 minutes to work through 55-65. Pacing matters more than most candidates expect, so before exam day, run at least one full timed session in the Dumpkiller test engine to learn how long you can afford per question. If an item stalls you, flag it and move on — coming back later beats burning five minutes on a single question.

What score do I need to pass the 300-815 exam, and how much does it cost?

The passing score for the Cisco Implementing Cisco Advanced Call Control and Mobility Services exam is Scaled scoring (variable by exam version), and the official registration fee is $300 USD. Remember that a failed attempt means paying that fee in full again, so a timed self-assessment with Dumpkiller practice questions about a week before your exam date is a cheap way to confirm you are scoring comfortably above Scaled scoring (variable by exam version).

Are there any prerequisites for the 300-815 exam?

According to Cisco, the following applies: No formal prerequisites; CCNP Collaboration requires passing 350-801 CLCOR and one concentration exam (300-815 qualifies). Certification policies do change from time to time, so confirm the latest requirements on the official exam page at https://learningcontent.cisco.com/documents/marketing/exam-topics/300-815-CLACC-v2.0.pdf before you register.

Can I try the 300-815 practice questions before buying?

Yes. Dumpkiller offers a free 300-815 PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your Cisco Implementing Cisco Advanced Call Control and Mobility Services material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.

What happens if I do not pass the 300-815 exam, and how is my order delivered?

If you take the corresponding 300-815 exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.

What topics are covered in the 300-815 exam?

The official Cisco Implementing Cisco Advanced Call Control and Mobility Services syllabus is organized into 5 main domains. The first three are Call Control and Dial Planning (20%), Mobility (20%), and Cisco Unified CM Call Control Features (20%). For the full domain-by-domain breakdown, see the complete Exam Topics outline above.

Cisco Implementing Cisco Advanced Call Control and Mobility Services Sample Questions:

Question 1

An engineer is configuring call queuing to place callers in a queue until hunt members are available to answer them. The engineer also must set the option to automatically log off an agent that does not answer a queuing-enabled hunt pilot call.
Which Cisco UCM menu is used to accomplish this goal?

A. Call Routing > Route/Hunt > Hunt Pilot
B. Call Routing > Route/Hunt > Hunt Group
C. Call Routing > Route/Hunt > Line Group
D. Call Routing > Route/Hunt > Call Queuing


Question 2

Refer to the exhibit.

Users report that outbound PSTN calls from phones registered to Cisco Unified Communications Manager are not completing. The local service provider in North America has a requirement to receive calls in 10-digit format. The Cisco Unified CM sends the calls to the Cisco Unified Border Element router in a globalized E.164 format. There is an outbound dial peer on Cisco Unified Border Element configured to send the calls to the provider. The dial peer has a voice translation profile applied in the correct direction but an incorrect voice translation rule applied, which is shown in the exhibit. Which rule modified DNIS in the format that the provider is expecting?

A. rule 1 /^\([2-9]..[2-9]......$\)/ /\1/
B. rule 1 /^/+\([^1].*\)/ /011\1/
C. rule 1 /^\+1\([2-9]..[2-9]......$\)/ /\0/
D. rule 1/^\+1\([2-9]..[2-9]......$\)/ /\1/


Question 3

An administrator has configured two route patterns, 9.911 and 9.[2-9]XXXXXX. When a user dials 9911. Cisco UCM waits for the T302 timer before routing the call. How will the administrator force interdigit timeout and route the call as soon as the user has finished dialing 9911, without waiting for the T302 timer to expire?

A. enable Device Override on both route patterns
B. enable Urgent Priority on the 9.[2-9]XXXXXX pattern
C. enable Urgent Priority on the 9.911 pattern
D. decrease the T302 timer in Service Parameters from the default value


Question 4

An administrator is attempting to set up redundancy to allow users to make calls even if all Cisco UCM nodes go down or are unreachable by the IP phones.
Which feature must the administrator configure to accomplish this goal?

A. Cross-Origin Resource Sharing
B. Cisco UCM Redundancy Group
C. Survivable Remote Site Telephony
D. Hot Standby Router Protocol


Question 5

A company has users that are logged in to hunt groups. However, there is a requirement for hunt group configurations to provide an option to turn on audible ringtones when calls to a line group arrive at a phone that is logged out and on a break. This ringtone alerts a logged-out user that there is an incoming call to a hunt list to which the line is a member, but the call does not ring at the phone of that line group member because of the logged-out status. Which action meets this requirement?

A. Set the service parameter Enterprise Feature Access number for hunt group logout and set up an access number
B. Set the service parameter Party Entrance Tone to True."
C. Configure the HLog softkey on the phone so that while a user is logged off, it plays an audible tone when a call is missed.
D. Configure the service parameter hunt group logoff notification and specify the name of the ringtone file.


Solutions:

Question 1
Answer: A
Question 2
Answer: D
Question 3
Answer: C
Question 4
Answer: C
Question 5
Answer: D

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